Privacy Policy
Last updated: October 15, 2026
1. Introduction
NimbusOS Inc. ("NimbusOS," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, company, phone number)
- Payment and billing information
- Contact lists and CRM data you upload
- Communications with our support team
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security audits, and SOC 2 Type II compliance.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. You may request deletion of your data at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
7. Cookies and Analytics
Our public website pages (not the signed-in NimbusOS product) load a product analytics tool called HeyCatch, which is built on PostHog. It records page views and on-page interactions, such as clicks, so we can understand how visitors use the site.
To do this, HeyCatch sets a first-party cookie and local storage entries on your browser, named like ph_phc_<id>_posthog and heycatch_session_volume, and sends the usage data it collects to its processor at in.heycatch.ai. We do not sell this data to third parties.
You can block or clear these cookies at any time in your browser settings. Doing so does not affect your ability to use the site.
8. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at privacy@getnimbusos.com or through our contact page.